Privacy Policy — Aistottle

1. Introduction

Aistottle ("we," "our," or "us") is committed to protecting the privacy of children and families who use our Service. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use Aistottle. Because our Service is designed for children aged 6–15, we take children's privacy especially seriously and comply with applicable laws including the Children's Online Privacy Protection Act (COPPA).

2. Information We Collect

We collect the following types of information:

Account information: Parent or guardian email address, name, and password when you create an account.
Child profile data: The child's first name, age group, language preference, learning mode, and selected interests — provided by the parent during setup.
Usage data: Chat messages and interactions with the AI to provide and improve the Service.
Payment information: Processed securely by our payment provider; we do not store full card details.
Technical data: IP address, browser type, device information, and usage logs for security and performance purposes.

3. How We Use Information

We use the information we collect to:

Provide, personalize, and improve the Service.
Process subscription payments.
Send service-related communications (receipts, updates, security alerts).
Ensure child safety and enforce content moderation.
Analyze aggregate usage patterns to improve educational content.
Comply with legal obligations.

4. Children's Privacy (COPPA)

We take special care with data relating to children under 13. In accordance with COPPA:

Accounts are created and managed by parents or guardians, not by children directly.
We collect only the minimum information necessary to provide the Service.
We do not sell, share, or disclose children's personal information to third parties for marketing purposes.
Parents may request access to, correction of, or deletion of their child's data by contacting us.
We do not allow children to publicly post personal information.

5. Information Sharing

We do not sell your personal information. We may share information only in the following circumstances:

Service providers: Trusted vendors who help us operate the Service (hosting, payments, authentication), bound by confidentiality agreements.
Legal requirements: When required by law, court order, or to protect the safety of users.
Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to users.

6. Data Retention

We retain account and profile data for as long as your subscription is active. Chat conversation data may be retained for up to 90 days for safety and quality assurance purposes, then deleted. You may request earlier deletion at any time.

7. Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure authentication, and access controls to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

We use essential cookies and session tokens necessary for the Service to function. We do not use third-party advertising cookies or tracking pixels. You can disable cookies in your browser settings, but this may affect Service functionality.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you or your child.
Correct inaccurate information.
Request deletion of your data ("right to be forgotten").
Withdraw consent for data processing where applicable.
Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at support@aistottle.com.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or via the Service. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@aistottle.com.