aistottleTerms of service (public offer)
Agreement for access to the aistottle cloud service
Version of 13.10.2026. This English version is provided for convenience; if it differs from the Russian version, the Russian version prevails. The text is reviewed by the Provider's lawyer before payments are accepted.
1. General
1.1. This document is a public offer by Goodauto LLC (the Provider) under Article 395(5) of the Civil Code of the Republic of Kazakhstan: an offer to any legally capable individual, sole proprietor or legal entity (the Customer) to enter into an agreement on the terms below.
1.2. The offer is accepted (Article 396(3) of the Civil Code) by registering an account in the Service (on the Site or when connecting an AI app) or by paying a balance top-up — whichever happens first. The agreement is concluded upon acceptance.
1.3. Terms: Service — the aistottle service: the Site pages, the connector for the Customer's AI apps (the MCP protocol) and the Provider's cloud with the cognit computation engine, which perform checked calculations on the Customer's data, search and reading of sources; account — the Customer's account in the Service with a number like t_…; balance — the prepaid amount on the account; request — one call of a Service tool (calculation, search, reading a source); Site — the Provider's pages at the address where this offer is published.
2. Subject
2.1. The Provider gives the Customer access to the Service, and the Customer pays for requests from the balance at the Provider's rates.
2.2. Answers to the Customer are produced by the Customer's AI app with the language model the Customer chose; the Service performs calculations, search and reading of sources for it. The Customer pays the AI app and the model provider directly, and pays the Provider only the Service fee, if one is set.
3. Prices and payment
3.1. Services are provided on a 100% prepayment basis. Rates are published on the Site (the Pricing page — /pricing — and the account); each charge is shown in the history of charges.
3.2. Rates and the balance are expressed in US dollars as conventional units; payment is made in tenge at the Provider's rate shown on the payment page at the time of payment.
3.3. The balance is topped up by bank card through the Halyk ePay payment system of Halyk Bank of Kazakhstan JSC. The Customer enters card details on the bank's page; the Provider neither receives nor stores them.
3.4. A top-up is credited after the bank confirms the payment, usually within minutes. The cost of a request is charged after the request is solved. If the balance is insufficient, a new request is not accepted.
3.5. The Provider may change the rates by publishing them at least 3 calendar days in advance. Requests already solved are charged at the rate in force when they were solved.
3.6. Plans. The Free plan includes monthly request limits at no charge. The Pro plan is paid from the balance one month in advance and renews for the next month automatically while the balance covers it, unless the Customer has cancelled renewal in the account; after cancellation the plan stays until the end of the paid month. Requests beyond a plan's monthly limits are paid from the balance at the rates published on the Site. The price of a started plan month is payment for the service of that month.
4. Refunds
4.1. The unused balance is refunded upon the Customer's request sent to the Provider's email from the address used at registration or payment, stating the account number and payment number. The refund is made to the same bank card in tenge — converted at the rate at which the corresponding payment was credited — within 10 business days of receiving the request. The account is closed after the refund.
4.2. The cost of solved requests is non-refundable, except where a request was not solved through the Service's fault (failure, refusal without an answer): such an amount is returned to the balance upon the Customer's request.
4.3. Amounts charged by mistake or credited twice are returned by the parties in the same manner.
5. Rights and obligations
5.1. The Provider shall: provide access to the Service around the clock, except for maintenance and failures at suppliers (hosting, model providers, the bank); keep records of the balance and charges and show them to the Customer; not keep the Customer's questions and files longer than needed to perform a request — except data the Customer uploaded to the account, which is kept until the Customer deletes it; use the Customer's data only for the Customer's requests and not pass it to third parties, except as required by law.
5.2. The Customer shall: not share the password and access keys with third parties; not use the Service to break the laws of the Republic of Kazakhstan, to process other people's data without a legal basis, to attack the Service or to bypass its limits; check answers independently before making decisions.
5.3. The Provider may suspend access for a breach of clause 5.2, telling the Customer the reason; the remaining balance is then refunded under section 4 unless the law provides otherwise.
6. Liability
6.1. The Service marks whether the calculation in an answer was verified, but answers are generated automatically and may contain errors. The Provider is not liable for decisions the Customer makes based on answers, or for lost profit.
6.2. The Provider's liability is limited to the amount paid by the Customer over the last 3 months, unless the laws of the Republic of Kazakhstan (including consumer protection law) provide otherwise.
6.3. The parties are released from liability for failure to perform due to force majeure.
7. Personal data
7.1. By accepting the offer, the Customer consents to the collection and processing of their personal data needed to perform the agreement, in accordance with the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”. The data and how it is kept are described in the privacy policy.
8. Disputes
8.1. Claims are sent to the Provider's email; the response time is 10 business days. Unresolved disputes are settled in court under the laws of the Republic of Kazakhstan.
9. Term and changes
9.1. The agreement is valid until terminated. The Customer may withdraw at any time and get the remaining balance refunded under section 4.
9.2. The Provider may change the offer by publishing a new version on the Site; it applies from the date of publication and does not change the terms for the balance already paid, except rates under clause 3.5.
10. Provider details
Goodauto LLC
BIN/IIN: 230840021850
Address: [address — to be filled in by the owner]
Email: [email — to be filled in by the owner]
Phone: [phone — to be filled in by the owner]